Terms and conditions
Version: 26 September 2026
1. Scope
These terms apply to all contracts between AAA-Gency LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA (“Answer the Web”, “we”) and its customers via answertheweb.com.
Our services are offered exclusively to businesses acting in their commercial or professional capacity. By registering, the customer confirms this. Consumers cannot enter into contracts.
Deviating terms of the customer only apply if we expressly agree to them in writing.
2. Conclusion of contract
Registration and the free visibility check are non-binding and free of charge.
A paid contract is concluded when the customer books a plan, booster or shop product in the dashboard and completes payment via the payment provider. The booking is confirmed by email and in the dashboard.
3. Services
Plans (subscriptions): We continuously work on the visibility of the connected website in search engines and AI assistants, software-supported and following our method. Scope, work rhythm and number of content pieces follow from the plan description at the time of booking.
Boosters: One-off, time-limited services (e.g. backlinks, mentions, list articles, campaigns), bookable without a plan.
Shop products: Pre-configured service packages and digital products (e.g. Traffic Box, Agency Box, Offpage Box) with the described scope.
We may use qualified specialists and service providers and develop platform features further, as long as the agreed core of the service is preserved.
4. No guarantee of results
Rankings, traffic, mentions in AI systems and revenue depend on third parties, above all Google, Bing and AI assistant providers, whose rules may change at any time. We owe the careful performance of the described services, not a specific result. Results mentioned are experience values from our own projects. Whether and when content or links are indexed is decided solely by the respective search engine.
5. Customer cooperation
The customer provides the access required (e.g. WordPress application password, Search Console) and keeps it up to date, and warrants being entitled to connect the websites and accounts.
The customer ensures that information about the company, offer and brand is correct and checks published content for factual accuracy regarding their own offer. Missing access or approvals postpone the services accordingly; fees remain unaffected.
We do not work on websites with illegal content, adult content, unlicensed gambling or offers violating search engine guidelines.
6. Content and rights of use
Upon full payment the customer receives a simple, unlimited right to use the content created for them on their own websites. Our method, software, templates and data remain our property.
Links and mentions on third-party websites or portals we operate are placed to be permanent to the best of our knowledge. If a link we placed is removed for reasons we are responsible for, we provide an equivalent replacement.
7. Prices and payment
All prices are net. Where VAT applies it is shown separately; for services to businesses in the EU the reverse-charge procedure generally applies.
Plans are billed in advance, monthly or yearly as chosen. For yearly payment we grant a 25% discount on the monthly price. Boosters and shop products are due before work begins.
Payment is processed by our payment providers Stripe (card, Apple Pay, Google Pay and more) or Revolut (card, Revolut Pay). Invoices are provided electronically.
If a payment fails, we may pause the services until it is settled.
8. Term and cancellation
Monthly plans run for one month and renew automatically for another month. They can be cancelled at any time to the end of the current billing month.
Yearly plans run for twelve months and renew automatically for another twelve months unless cancelled before the end of the term. Cancellation is possible at any time to the end of the current yearly period; there is no pro-rata refund for the remaining term.
Cancel with one click in the customer portal (“Manage subscription”) or by email to info@leventelci.de. Switching plans is possible at any time; the payment provider prorates the difference.
The right to terminate for good cause remains unaffected.
9. No refunds, replacement services
As we start working immediately and services cannot be undone, refunds are excluded once service delivery has begun. This applies to plans, boosters and shop products.
If a service is defective or not delivered as described, the customer reports this within 14 days. We will then rectify it or provide an equivalent replacement service.
10. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health and under product liability law.
For slight negligence we are only liable for breach of essential contractual obligations, limited to the foreseeable, typical damage and at most to the fees paid by the customer in the twelve months before the damaging event.
To the extent permitted by law, we are not liable for ranking losses, measures by search engines or AI providers, outages of third-party services, or data loss that regular backups by the customer would have prevented.
11. Data protection
We process personal data in accordance with our privacy policy. Where we process personal data on behalf of the customer, we conclude a data processing agreement on request.
12. Confidentiality and references
Both parties treat non-public information of the other party confidentially. We only name customers as references with their express consent.
13. Changes to these terms
We may change these terms with effect for the future and will notify changes by email at least four weeks before they take effect. If the customer does not object within this period, the changes are deemed accepted; we point this out in the notice. In case of objection, either party may terminate as of the effective date.
14. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
For merchants and legal entities under public law, the place of jurisdiction is the customer’s general place of jurisdiction in Germany; we may also sue at any other statutory place of jurisdiction.
Should any provision be invalid, the remainder of the contract remains valid.
The contract language is German. This English version is for information; the German version prevails.