Terms and conditions

Version: 11 November 2026

1. Scope

These terms apply to all contracts between LLG 369 LLC, 5830 E 2nd St, Ste 7000 #39474, Casper, WY 82609, USA (“Answer the Web”, “we”) and its customers via answertheweb.com.

Invoices are issued by us, LLG 369 LLC. For payments via Stripe, AAA-Gency LLC (Albuquerque, NM, USA) currently issues the invoice on our behalf. Earlier invoices were issued on our behalf by Elci Solutions Agency FZCO (Dubai, UAE) or AAA-Gency LLC (Albuquerque, NM, USA). Payments to these invoicing entities discharge the claims under the contract with us.

Our services are offered exclusively to businesses acting in their commercial or professional capacity. By registering, the customer confirms this. Consumers cannot enter into contracts.

Deviating terms of the customer only apply if we expressly agree to them in writing.

2. Conclusion of contract

Registration and the free visibility check are non-binding and free of charge.

A paid contract is concluded when the customer books a plan, flat rate, credit, booster, promotion, program or shop product in the dashboard and completes the order. The booking is confirmed by email and in the dashboard.

For the marketplace (buying and selling websites and domains), sections 11 and 12 apply in addition.

3. Services

Plans (subscriptions): We continuously work on the visibility of the connected website in search engines and AI assistants, software-supported and following our method. Scope, work rhythm and number of content pieces follow from the plan description at the time of booking.

Boosters: One-off, time-limited services (e.g. backlinks, mentions, list articles, campaigns), bookable without a plan.

Shop products: Pre-configured service packages and digital products (e.g. Traffic Box, Agency Box, Offpage Box) with the described scope.

Programs: The Blog Boost comprises a topic plan, 30 articles published on the connected website over 30 days, internal linking and, for about 75 days from booking, Search Console analysis with revisions of individual articles and indexing requests. The customer may change the topic plan before the start; without changes it starts 24 hours after it is provided. The Recover Audit is a one-off analysis with a written action plan. Individual off-page measures (backlinks, forum links, mentions, list articles) are published over several weeks according to the chosen plan; measures for articles not yet published follow after publication.

Flat rates and credit: Flat rates entitle the customer to the described monthly quantity of backlinks, forum links, mentions or list articles for the booked term; quantities not used expire at the end of the month. The lifetime flat rate applies without quantity limit for as long as the platform is operated and requires a working own Claude key. Credit can only be redeemed for services on answertheweb.com, is not paid out or transferable and is valid for twelve months from top-up unless stated otherwise. Orders via the Backlink API follow the same rules. Euro credit is held in the customer account and can be redeemed at checkout for Answer the Web services, not for subscriptions or marketplace purchases. When topping up euro credit we grant a bonus (10 % from €500, 15 % from €1,000) that applies only to top-ups, not to individual purchases. If the customer uses their own Claude key for backlink orders, we credit a flat amount equal to the average API cost per published piece; the amount is shown in the dashboard and may be adjusted for future pieces. Bonus and credited amounts are not paid out. Every movement is visible in the activity log of the customer account.

AI website builder, growth packages and AI studio: We create websites and content with AI support according to the customer’s information. Upon full payment the content of the finished website passes into the customer’s use (section 6). Hosting, domain and maintenance are only included where described.

Promotions: Time-limited offers (e.g. entity boost, GEO care, link promotions) apply with the scope described at booking, only in the stated period and once per customer. Promotion credit from link promotions is redeemed exclusively via the customer’s own Claude key; the key can be added after payment and the credit remains until then.

Lifetime agency deal: For a one-time payment the customer receives access to the platform for as long as it is operated (campaign tracking, reports, EA checks) and a monthly quota of publications (currently 100: backlinks, brand mentions, list articles) from the Answer the Web portfolio. The quota is provided at the start of each month; unused amounts expire at month end. Publications require a working Claude key of the customer. The quota may be used for the customer’s own projects and those of their own clients; resale as a link package to third parties or via marketplaces is excluded (section 10). For client projects the customer may book the Partner (white label) plan at the reduced partner price while the deal exists.

Digital products (boxes, skills, templates): The customer receives a simple, non-transferable right to use them for own projects and projects of their own clients. Passing on, reselling, publishing or using them as the basis of a competing product is not permitted. The service is fully rendered once the download or access is provided.

We may use qualified specialists and service providers and develop platform features further, as long as the agreed core of the service is preserved.

AI access: Work with AI models runs either on the customer’s own API key (e.g. Anthropic Claude or OpenAI) or on the bookable AI allowance from Answer the Web. With an own key, the customer bears the usage costs directly with the provider and is responsible for sufficient credit; without working access, AI-supported services pause without reducing the fee. Own keys for data sources (e.g. DataForSEO, SISTRIX) are optional. Keys are stored encrypted and used only for services on the customer’s websites.

4. No guarantee of results

Rankings, traffic, mentions in AI systems and revenue depend on third parties, above all Google, Bing and AI assistant providers, whose rules may change at any time. We owe the careful performance of the described services, not a specific result. Results mentioned are experience values from our own projects. Whether and when content or links are indexed is decided solely by the respective search engine.

Offers expressly marked as guaranteed. Where an offer expressly states a guarantee (e.g. a clicks or traffic guarantee), only the conditions stated there and on the invoice apply. The guarantee is fulfilled as credit, bonus or replacement services, never by repayment. Credit from a guarantee is added to the customer account on answertheweb.com, can be used for all platform services except buying websites and domains, and is neither transferable nor payable out. The claim requires that the customer meets the stated conditions (e.g. topic check passed, implementation according to the instructions, Search Console data shared) and asserts it in the dashboard within 30 days after the deadline. The guarantee applies per licence or order, not per project: if the customer runs several projects in parallel, all projects supported by the service must be registered in the dashboard, and the guarantee is deemed fulfilled as soon as one of them reaches the promised target.

5. Customer cooperation

The customer provides the access required (e.g. WordPress application password, Shopify or Webflow access token, Content API integration, Search Console) and keeps it up to date, and warrants being entitled to connect the websites and accounts.

The customer ensures that information about the company, offer and brand is correct and checks published content for factual accuracy regarding their own offer. Missing access or approvals postpone the services accordingly; fees remain unaffected.

We do not work on websites with illegal content, adult content, unlicensed gambling or offers violating search engine guidelines.

6. Content and rights of use

Upon full payment the customer receives a simple, unlimited right to use the content created for them on their own websites. Our method, software, templates and data remain our property.

Links and mentions on third-party websites or portals we operate are placed to be permanent to the best of our knowledge. If a link we placed is removed for reasons we are responsible for, we provide an equivalent replacement.

6a. Individually built projects: ownership and rights of use

For individually built projects (for example Cash Website), the domain, content, accounts and the project itself belong to the customer. The software we use to build and run the project, including its data model, remains our property; the customer receives a simple licence, unlimited in time, for exactly this one project on this one domain. Passing it on, using it on other domains, selling the software and using it as a template are not permitted; if the project is sold, the licence passes with the project.

After acceptance the customer receives full access, handover files and a guide and can run the project independently. Care by us is voluntary. Hosting and domain run with the customer and at the customer’s expense, on request via our platform at the prices valid there at the time. If the customer or third parties change the code of the software, our warranty for the software ends. Details are governed by the conditions of the respective project accepted at booking; they take precedence over these terms.

7. Prices and payment

All prices are net. Where VAT applies it is shown separately; for services to businesses in the EU the reverse-charge procedure generally applies.

Plans are billed in advance, monthly or yearly as chosen. For yearly payment we grant a 25% discount on the monthly price. Boosters and shop products are due before work begins.

Payment is made by (instant) bank transfer or through our payment providers Stripe (card, Apple Pay, Google Pay and more) and Revolut (card, Revolut Pay). For bank transfers, service starts once the amount has reached our account; a discount shown during checkout may apply. Invoices are sent electronically by email. Invoicing and receipt of payment may be handled by our affiliated company Elci Solutions Agency FZCO, Dubai Silicon Oasis; payments via Stripe are currently received by our affiliated company AAA-Gency LLC, which issues the invoice for them.

Plans paid by bank transfer apply for the paid period (one or twelve months) and renew for the same period when the invoice for the next period is paid; it is due seven days before expiry. Without payment, services pause and end 30 days after expiry.

If a payment fails, we may pause the services until it is settled.

Websites and domains in the marketplace are paid exclusively by bank transfer or instant bank transfer. The bank transfer discount does not apply.

Saved card and pay by invoice: The customer may save a payment card with our payment provider Stripe in the customer account; we do not store card data ourselves. By saving it, the customer authorises us to charge individual purchases they trigger in the account (e.g. upgrades, extras, add-on services) to this card immediately, adding the provider's card fee (currently 1.5 % plus €0.25), shown separately. For such purchases we may also grant an invoice limit shown in the account; the limit is voluntary, may be changed at any time and creates no entitlement. Purchases on invoice are collected per calendar month and billed at the start of the following month in one invoice, due immediately; if a card is saved, it is charged. Domains, websites, projects, marketplace purchases and individual offers are excluded from the invoice limit. Every order is confirmed by email; all items and invoices are available in the account. The card can be changed or removed in the account at any time. In case of late payment we may block the limit and withhold services until settled.

8. Term and cancellation

Monthly plans run for one month and renew automatically for another month. They can be cancelled at any time to the end of the current billing month.

Yearly plans run for twelve months and renew automatically for another twelve months unless cancelled before the end of the term. Cancellation is possible at any time to the end of the current yearly period; there is no pro-rata refund for the remaining term.

Promotions with a term (e.g. three months of GEO care) renew, where stated at booking, for the same period at the then regular price unless cancelled at least seven days before the end. Promotions booked as a one-off payment end automatically.

Cancel with one click in the customer portal (“Manage subscription”) or by email to start@answertheweb.com. Switching plans is possible at any time; the payment provider prorates the difference.

The right to terminate for good cause remains unaffected.

9. No refunds, replacement services

Upon booking we immediately start preparatory work (e.g. topic and portal selection, planning, setup). Once this work has begun, refunds are excluded. This applies to plans, flat rates, credit, boosters, promotions, programs and shop products, even if the customer does not use services, provide access or add an AI key.

If a service is defective or not delivered as described, the customer reports this within 14 days. We will then rectify it or provide an equivalent replacement. If a placed link is removed within twelve months, we replace it with an equivalent link; there is no refund.

Indexing, a specific ranking or specific traffic is not an owed service and does not give rise to replacement or refund (section 4).

10. No resale, resellers and publishers

Services, plans, flat rates, credit and links from Answer the Web may only be used for the customer’s own websites and websites of their own end clients. Reselling them as a standalone product, in particular offering or listing them on link marketplaces, platforms or third-party price lists, is not permitted.

Own end clients means exclusively contract clients whom the customer serves within an ongoing SEO, GEO or marketing service, strategy or comparable service. Links and publications may only be used there as part of that overall service, not as links sold individually or in packages. On request the customer provides reasonable proof of the contract relationship (e.g. an extract of contract or invoice; names and prices may be redacted).

For the backlink flat rate and the lifetime flat rate the following applies without exception: reselling, transferring, renting or offering links or credit from them to third parties, individually or as a package, in any form, is prohibited. Only use for own projects and for contract clients as defined above is permitted.

Resale as a product of its own is permitted only with reseller credit after approval in the reseller programme and with earned publisher credit in the publisher programme. Resellers act in their own name and for their own account; their end clients do not become contract partners of Answer the Web. Reseller credit and top-ups are not paid out or refunded; promotions, vouchers and top-up bonuses do not apply to resellers. Target domains that are direct clients of Answer the Web are excluded from reseller conditions (client protection).

In case of breach we may charge the difference between the price paid and our regular single price of the services concerned, block open services and terminate the contract without notice. Further claims remain unaffected.

11. Marketplace: buying websites and domains

Each listing states who the contractual partner is. For Answer the Web’s own projects and Instant Website Flipping listings, Answer the Web is the seller and the buyer’s contractual partner; with Instant Website Flipping we acquire the project from the seller and resell it in our own name. For fixed-price listings of external sellers (direct purchase) the purchase contract is concluded directly between buyer and seller; Answer the Web brokers the sale, verifies the seller, provides the handover system and receives from the buyer the service fee shown in the total price (separate invoice).

By ordering, the buyer makes a binding offer. Where Answer the Web is the seller we accept it with the order confirmation; for a direct purchase the contract with the seller is concluded once the service fee has been received by us. The listing is reserved for 48 hours from the order; if payment is not received in this time the reservation lapses. First come, first served. Accepted bids are reserved for 72 hours.

Payment is exclusively by bank transfer or instant bank transfer. Where Answer the Web is the seller we provide the auth code and, for websites, details on files, database and accounts encrypted in the dashboard after receipt, on average within 24 hours for instant transfers and usually within three business days for Instant Website Flipping.

Handover of domain and project. Instead of an auth code, the domain may be handed over by a change of holder within the same provider (e.g. OpusDNS or Hostinger) by moving it into the buyer's account with that provider. If needed, the buyer creates an account with that provider and enters the account details in the dashboard. A provider-internal change is not a registrar transfer and therefore does not trigger a transfer lock; a transfer to another registrar may be subject to a lock of up to 60 days after registration or a change of holder, which Answer the Web cannot influence. We hand over website files and database into the same account or to a server named by the buyer; access data entered in the dashboard for this purpose is stored encrypted, used solely for the handover and deleted afterwards. By entering the data, the buyer instructs us to carry out the handover this way. We are not liable for errors caused by incorrect information from the buyer; any second handover this requires is carried out by arrangement.

Direct purchase: The buyer first pays the service fee to Answer the Web and then sees the seller’s bank details in the dashboard. The buyer transfers the purchase price directly to the seller and proves payment by uploading a receipt. The seller confirms receipt and then provides the auth code and handover details in the system. Answer the Web does not receive the purchase price, holds no funds in escrow and is not liable for payment of the purchase price or the seller’s performance; we support both parties with the process and in case of problems.

The buyer checks the transfer and confirms receipt in the dashboard. If no defect is reported within five days after provision, the handover is deemed accepted.

Anonymous listings: Sellers of websites and expired domains may hide the domain until purchase; the listing then shows type, topic and metrics. The domain is shown to the buyer in the dashboard after ordering and payment (for direct purchases after payment of the service fee). The metrics relate to the hidden domain.

Websites and domains are sold in the condition they are in when the contract is concluded. Stated metrics (clicks, impressions, positions, Domain Rating, archive history, registration data, Tranco rank, domainer score) come from Google Search Console, Ahrefs, the Internet Archive, the respective registry and the Tranco list and reflect the stated date. Values marked as “seller’s additional data” were retrieved by the seller via their own Ahrefs or SISTRIX account and are not statements of Answer the Web. No future traffic, rankings or revenue are warranted (section 4).

Where Answer the Web is the seller and the transfer fails for reasons attributable to the seller or us and cannot be remedied within 14 days, we refund the purchase price. For direct purchases we refund the service fee if the seller fails to hand over within 14 days despite proven payment; claims to the purchase price are against the seller. Otherwise refunds are excluded.

11a. Auctions

Process: Auctions run until the end stated on the auction page. Bidding requires an account, a complete billing address and confirmation that the bid is binding. Bids are binding and cannot be withdrawn. A bid in the last five minutes extends the auction by five minutes.

Maximum bid (bidding agent): In addition to their bid, bidders may set a maximum bid. The system then bids automatically on their behalf, EUR 10 above the next higher bid of another bidder, up to the maximum bid at most. The maximum bid remains secret to other bidders and is binding in full. If two maximum bids are equal, the one placed first leads.

Hammer price (instant award): If a hammer price is shown on the auction page, any user entitled to bid may buy the domain at that price while the auction is running. Upon confirmation they immediately win at the hammer price, the auction ends, and the bids of other bidders lapse. The hammer price may increase as the highest bid rises; the price shown at the moment of confirmation applies. Buyer premium, payment and transfer are governed by this section accordingly.

Award: When the auction ends, the highest bidder automatically wins. For domains of external sellers, the purchase contract at the winning price is thereby concluded directly between the highest bidder and the seller under these terms; Answer the Web acts as intermediary. For its own offers, Answer the Web is the seller.

Buyer’s premium: In addition to the winning price, the buyer pays Answer the Web a buyer’s premium at the rate stated on the auction page (auction videos.de: 15% of the winning price), plus VAT where applicable. Answer the Web invoices it upon award. It is due immediately, paid by (instant) bank transfer and also secures the purchase.

Purchase price: The seller invoices the buyer for the winning price, stating that the sale is made under the terms of answertheweb.com. The buyer pays the purchase price directly to the seller and uploads the payment receipt in the dashboard; the seller confirms receipt in the system. Answer the Web does not receive the purchase price and holds no funds.

Handover: The seller provides the auth code in the system once the purchase price and the buyer’s premium have been paid. Otherwise section 11 applies.

Proof of payment and cancellation: If the buyer does not prove payment of the buyer’s premium within two days of invoicing, Answer the Web may offer and sell the domain elsewhere, even if the purchase has not yet been cancelled. From day two we send daily email reminders. If the buyer’s premium and purchase price have not been proven within five days of the award, Answer the Web may cancel the purchase; the seller authorises Answer the Web to declare withdrawal from the purchase contract in this case. Cancellation is not automatic but only by express declaration of Answer the Web.

Damages: If the purchase is cancelled for reasons attributable to the buyer, the buyer’s premium remains owed as liquidated damages. The buyer may prove that no or a significantly lower damage occurred. Any claims of the seller against the buyer remain expressly reserved.

Escrow: Buyer and seller may agree to handle the purchase price and transfer through an escrow service, e.g. Fruits.co. This agreement is made between buyer and seller. The escrow fees are borne by the buyer. Answer the Web is not a party to the escrow agreement and does not receive the purchase price. The buyer commission owed to Answer the Web is unaffected and due upon the hammer.

12. Marketplace: sales by external sellers

External sellers list their website, domain or expired domain free of charge. The seller warrants being the owner or entitled to dispose of the domain, acting as a business and that their information is correct, and that the domain is free of third-party rights. The seller provides bank details; they are stored encrypted and shown to the buyer of a direct sale after payment of the service fee.

Verification: Before going live the seller proves ownership via DNS TXT record, meta tag on the homepage or manual review of evidence. We may reject or take down listings without giving reasons.

Fixed price (direct sale): The seller states the amount they want to receive (purchase price). We offer the project at a total price that additionally includes our service fee and may accept bids whose seller share is at least the purchase price. The contract is concluded between seller and buyer once the buyer has paid the service fee to us. The buyer pays the purchase price directly to the seller and proves payment; the seller confirms receipt in the system and provides the auth code and all details needed for the transfer within three days of receiving the funds. Answer the Web is a broker, not a party to the purchase contract. The seller may take the listing offline as long as it is not reserved or sold. With fixed prices, too, there is no claim to a sale or a particular selling time.

Instant Website Flipping: The seller states a minimum price and grants Answer the Web for seven days from going live the exclusive right to offer and sell the project at any price from the minimum price via its own channels. During this time the seller does not offer it elsewhere. If no purchase is confirmed within the seven days, the seller’s offer and our right to sell lapse automatically. Answer the Web does not owe a successful sale: neither a sale within the seven days nor a sale at all or a particular price is guaranteed. Statements about past sales and typical selling times describe experience, not a promise. This creates no costs and no claims for the seller. A purchase contract between seller and Answer the Web at the minimum price only arises when we expressly confirm the purchase in the system. We transfer the minimum price to the seller’s bank details; within three days of receiving the funds the seller provides the auth code and all necessary details. We set the sale price to the buyer freely; the seller has no claim to any further share.

Confidentiality: With Instant Website Flipping both parties keep the prices confidential. The seller does not disclose to third parties the price at which Answer the Web resells the project or any details of the buyer. Answer the Web does not disclose the seller’s minimum and purchase price (cost price) to buyers or third parties. Exceptions apply to disclosures required by law and to advisers bound by professional secrecy. This obligation survives the end of the agreement.

Auctions: If the seller auctions a domain via Answer the Web, section 11a applies. The seller undertakes to sell to the highest bidder at the winning price, to invoice them without delay stating that the sale is made under the terms of answertheweb.com, to confirm receipt of payment in the system without delay and to release the auth code only when prompted by the system. The seller authorises Answer the Web to declare withdrawal under section 11a. The buyer’s premium belongs to Answer the Web alone. Condition for every auction: from the start and for the entire duration of the auction, the seller redirects the domain (301 or 302) to the Answer the Web auction page and does not offer it elsewhere during that time (including parking or sales pages). Answer the Web checks the redirect regularly; if it is missing, we may pause or end the auction.

Order: In both variants: funds received by the seller first, then the auth code. Until handover the seller keeps the website unchanged and cooperates in the transfer.

Anonymous listings: For websites and expired domains the seller may hide the domain until purchase. This is not possible for plain domains.

Additional data: The seller may add metrics via their own Ahrefs or SISTRIX account. They bear the costs incurred there and are responsible for accuracy; the values are marked as the seller’s additional data.

Listing and selling are free of charge for the seller. If the seller’s information proves false or the transfer fails for reasons attributable to the seller, the claim to the minimum price lapses or it must be repaid (Instant Website Flipping), or the seller must refund the purchase price to the buyer (direct sale). The seller indemnifies us against claims of the buyer.

12a. Referral programme

Participation: Any account holder on answertheweb.com can activate a free referrer account, as a private person, freelancer or company (e.g. a website reporting on an auction), by accepting these terms and providing their address and bank details; bank details are stored encrypted. Participation does not create an employment, commercial agency or partnership relationship. The referrer does not act on behalf of Answer the Web or the seller.

Eligible offers: Commissions are only paid for auctions and listings that Answer the Web has expressly released for the referral programme. The rate is shown on the respective page and in the referrer area (auction videos.de: 5%). We may end the release for future bids at any time; bidders already attributed remain attributed.

Attribution: A bidder is attributed to the referrer if they open the page via the referrer’s personal link and place their first bid on that offer within 30 days in the same browser. The first link counts. No attribution takes place if the bidder had already bid on the offer. Bids by the referrer, via secondary accounts or persons acting for them, and bids by the seller are excluded. The attribution in Answer the Web’s system is decisive.

Commission and invoice: The commission is the stated percentage of the winning price (net, excluding ancillary costs). It is earned only if the attributed bidder wins, the purchase contract is concluded and the buyer has paid the purchase price and the buyer’s premium in full. Answer the Web pays the commission out of its own buyer’s premium. After release, the referrer invoices Elci Solutions Agency FZCO (details in the referrer area), showing VAT where applicable. We pay within 14 days of receipt of the invoice to the stored bank account. The referrer is responsible for their own taxes. If the purchase is not paid, cancelled, reversed or the transfer fails, no commission is earned or it must be repaid.

Promotion: The referrer may promote the offer on their own websites, social networks, newsletters to their own subscribers and in personal contact, truthfully and only with the information on the offer page. Not allowed: unsolicited bulk mail or messages (spam), misleading statements about value or revenue, ads on trademark or domain terms, fake bidders and sham bids. In case of a breach we may exclude the referrer; commissions from the affected offer lapse.

Attribution uses a technically necessary cookie containing the referrer code, stored for 30 days. The referrer sees anonymised clicks, the number of attributed bidders and their highest bid, but no names or contact details of bidders.

12b. Credit promotions: follow bonus and freebie lists

Follow bonus: if the customer follows one of the social media channels listed on answertheweb.com/guthaben-geschenkt/ and states their profile name, we credit €10 once per channel, at most €60 per customer. Existing followers can claim the bonus retroactively.

Bonus credit applies to standard offers only. It does not apply to domains, expired domains, marketplace purchases, promotions, deals or discounted offers and cannot be combined with voucher codes or other discounts. It cannot be paid out or transferred.

The customer undertakes to follow the channels for at least 6 months from the credit. If they unfollow earlier or gave false information, the bonus credit lapses and we may remove or unpublish services paid with it (for example placed links or published texts).

Freebie lists (for example freely registrable expired domains) reflect the status on the stated date. We give no warranty for availability, link profile or suitability. The SAUBER list is an add-on to a credit top-up of at least €49 and not a separate object of purchase; the topped-up credit remains fully available to the customer.

12c. Domain registration and management

Answer the Web registers and manages domains (currently .de, .at, .ch, .nl and .fr) for the customer as a reseller of an accredited registrar. The customer becomes the domain holder. The registration terms of the respective registry (.de: DENIC eG, .at: nic.at, .ch: SWITCH, .nl: SIDN, .fr: AFNIC) apply additionally. For .fr the holder must be based in the EU, the EEA or Switzerland.

Prices (net) for registration and renewal per year: .de €12, .nl €14.90, .fr €16.90, .ch €18.90, .at €22.90. Transfer to Answer the Web: .de €8 and .fr €14 (each including one year), .nl, .ch and .at €8 (no extension, renewal at the existing expiry date). Change of holder: .de, .nl, .ch and .at €5, .fr €15. Restore after expiry: .de €35, .nl and .fr €30, .ch €40, .at €50. The price list at answertheweb.com/domain-registrieren/ at the time of order applies. Payment by instant bank transfer receives a 2% discount on the domain price; card fees are added for card payments.

Domains can only be paid with paid credit (top-ups). Bonus credit, promotional and gift credit and credits granted by Answer the Web apply to services only, not to domains, expired domains, websites or projects.

Registration takes place after payment, usually on the same business day. Whoever registers first with the registry gets the domain. If an ordered domain is already taken at execution, we credit the amount paid as account credit.

Domains renew annually unless cancelled before expiry. The customer can request the auth code for a move to another provider in the dashboard at any time.

13. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health and under product liability law.

For slight negligence we are only liable for breach of essential contractual obligations, limited to the foreseeable, typical damage and at most to the fees paid by the customer in the twelve months before the damaging event.

To the extent permitted by law, we are not liable for ranking losses, measures by search engines or AI providers, outages of third-party services, or data loss that regular backups by the customer would have prevented.

14. Data protection

We process personal data in accordance with our privacy policy. Where we process personal data on behalf of the customer, we conclude a data processing agreement on request.

15. Confidentiality and references

Both parties treat non-public information of the other party confidentially. We only name customers as references with their express consent.

16. Changes to these terms

We may change these terms with effect for the future and will notify changes by email at least four weeks before they take effect. If the customer does not object within this period, the changes are deemed accepted; we point this out in the notice. In case of objection, either party may terminate as of the effective date.

17. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

For merchants and legal entities under public law, the place of jurisdiction is the customer’s general place of jurisdiction in Germany; we may also sue at any other statutory place of jurisdiction.

Should any provision be invalid, the remainder of the contract remains valid.

The contract language is German. This English version is for information; the German version prevails.